Frequently Asked Questions

An esports management platform is software that lets an institution run a competitive gaming programme the way it runs any other sport. It combines roster management, training schedules, player wellness tracking, match analytics, and communication in one system, replacing the spreadsheets, Discord servers, and WhatsApp groups most programmes rely on. Global Gaming is an esports management platform built specifically for schools, universities, federations, and competitive teams.

A complete esports platform covers five jobs: organising teams and rosters, scheduling and tracking training, monitoring player wellness and duty of care, reviewing match footage with coaching feedback, and reporting programme results to leadership and parents. Tournament websites handle brackets only. A management platform like Global Gaming handles everything between practice and podium.

Look for four things: wellness and safeguarding built in rather than bolted on, separate dashboards for coaches, players, parents, and administrators, reporting that demonstrates programme value to leadership, and data protection that satisfies your compliance requirements. Global Gaming was designed around exactly these four requirements for institutional esports. See how it works for schools and universities.

We offer three tiers. Essentials (up to 50 players), Professional (up to 150), and Enterprise (300+). Every engagement starts with a 6-week paid pilot from USD 1,200 that transitions into a 12-month seat-based subscription. The pilot fee is credited toward your annual licence. Book a demo for a personalised quote.

We currently support Valorant and CS2 with integrated performance analytics via FACEIT. Our roadmap includes additional titles. The platform itself is game-agnostic for roster management, wellness tracking, and training plans.

Absolutely. There is no cap on the number of teams or players your organisation can manage. Our Enterprise tier is purpose-built for multi-campus universities and national federations running hundreds of players across multiple programmes.

We take data protection seriously. The platform is built with GDPR compliance at its core, and all data is stored in secure, encrypted cloud infrastructure. Duty of care is included in every tier, not an add-on. For full details, see our Privacy Policy and Data Processing Addendum.

Yes. Global Gaming has five distinct user roles. Super Admin, Org Admin, Coach, Player, and Parent. Each role has its own dashboard, permissions, and feature set so everyone sees exactly what they need and nothing they don't.

Yes, Global Gaming is available on both iOS and Android. Players can complete daily wellness check-ins, coaches can review stats on the go, and parents can see their child's activity, all from their phone.

Yes. The optional parent visibility dashboard gives parents real-time access to their child's wellness check-ins, attendance, and programme participation. Every parent gets their own login with a purpose-built, read-only view.

We currently integrate with FACEIT for competitive match data and performance analytics, with Discord connectivity, and OAuth/SSO for enterprise single sign-on. More integrations are on the roadmap.

The initial onboarding session is 2 hours, designed to ensure your coaches and admins are fully comfortable with the platform. Enterprise clients receive a dedicated onboarding manager and SLA-backed support throughout the pilot.

We run a select 6-week design partner programme with a limited number of organisations each quarter. Participants receive full platform access and hands-on support. The pilot fee is credited toward your subscription when you convert. Get in touch to check availability.