Help Centre / Parents

What parents can and cannot see

A parent account is intentionally limited to monitoring, not operational access.

You can see

• Today — your child's schedule.
• Child Overview — attendance, wellness, and activity.
• Wellness — check-in trend and any coach-raised attention flag.
• Team Pulse — messaging your child's coach.
• Education — your child's lesson and quiz progress.

You cannot see

• Your child's private messages with teammates or coaches (only your own messages with the coach).
• Other players' data outside your own child.
• Anything not listed on your sidebar — a parent account has 7 menu items: Today, Child Overview, Wellness, Team Pulse, Calendar, Education, Feedback, and Settings.

This scope is fixed by your role and is not something support can extend on request — it is enforced at the data level, not just hidden in the interface.