Global Gaming Platform Terms of Use
Last updated: 24 August 2026
These Platform Terms of Use (“Platform Terms”) govern access to and use of the Global Gaming software platform, applications, dashboards, and related services (the “Platform”).
By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Platform Terms. If you do not agree, you must not access or use the Platform.
1. About Global Gaming
The Platform is operated by:
Global Gaming LTD
Company Number: 13491574
Registered Address:
6-8 Corinthian House
Great Eastern Street
London EC2A 3NT
England, United Kingdom
References to “Global Gaming”, “we”, “us”, or “our” mean Global Gaming LTD.
2. Platform Access Model
The Platform is:
Invitation-only
B2B-focused
Provided to organisations such as schools, universities, teams, clubs, academies, and federations (“Organisations”)
Individual users (e.g. players, coaches, staff) may only access the Platform through an Organisation that has been authorised by Global Gaming.
There is no public or consumer sign-up.
3. Contractual Structure
These Platform Terms form a binding agreement between:
Global Gaming LTD, and
The Organisation accepting these terms through an authorised administrator (“Org Admin”)
The Org Admin confirms they have authority to bind the Organisation.
Individual users access the Platform under the Organisation’s authority and policies.
4. Role of Global Gaming
Global Gaming provides a technology platform only.
We do not:
Act as a coach, trainer, educator, or assessor
Provide medical, psychological, or healthcare services
Make safeguarding determinations
Guarantee performance, outcomes, or competitive success
The Platform supports data organisation, insights, and analysis. All decisions remain the responsibility of the Organisation and its staff.
5. User Roles and Responsibilities
The Platform may include different user roles, such as:
Organisation administrators
Coaches and staff
Players or participants
The Organisation is solely responsible for:
Granting and revoking access
Role assignment
User conduct
Compliance with applicable laws (including safeguarding and education regulations)
6. Data and Privacy
6.1 Data Roles
The Organisation is the Data Controller for personal data uploaded to or generated within the Platform
Global Gaming acts as a Data Processor where data is processed on behalf of the Organisation
A separate Data Processing Addendum (DPA) applies where required.
6.2 Data Types
The Platform may process:
Account and identity data
Performance and gameplay data
Training and participation data
Optional, self-reported wellness data
Institutional context (organisation, team, role)
In-platform communications
Optional wearable data where a user connects a device
Safeguarding reports
Pseudonymised product analytics and error data
Billing contact details for institutional customers
6.3 Age and Minors
Global Gaming does not require or verify date of birth, and the Platform does not perform automated age assurance.
The Organisation is responsible for:
• Classifying users by age band before invitation or upload
• Obtaining and retaining verifiable parental consent for any user under 13 before that user is activated
• Confirming consent status for wellness check-ins, wearable connections and AI outputs where the user is a minor
Until Global Gaming's age-gating and consent-ledger controls are live, an Organisation must not onboard any user under 13 unless a documented manual consent process has been agreed with Global Gaming in writing.
Global Gaming may suspend or block any account where age or consent status is missing or unclear.
6.4 Protections Applied to All Users
Because the Platform does not know a user's age, the same protections apply to every user:
• Profile visibility restricted to the Organisation and any linked parent
• Messaging restricted to coaches, administrators and linked parents
• Wellness check-ins and wearable connections off by default, explicit opt-in only
• No marketing to any user
• No behavioural advertising
• No sale of personal data
• AI providers are contractually prohibited from training models on your data
6.5 Where Data Is Held
Production data is hosted in AWS ap-south-1 (Mumbai, India).
6.6 Subprocessors
Supabase and Amazon Web Services (database, authentication, storage), Vercel (hosting), Anthropic (AI coaching analysis), OpenAI (text embeddings for search only), Pinecone (search index), ROOK (wearable data, receives a pseudonymous identifier only), Resend (transactional email), Upstash (rate limiting), Google Firebase (push notifications), PostHog and Sentry (analytics and error monitoring), and Stripe (institutional payments).
Each is engaged under written data protection terms. Our Subprocessor List is the canonical record and is available on request.
6.7 Game Service Lookups
Where a user connects a game account, Global Gaming sends only the public game handle supplied by that user to the relevant game service in order to retrieve public statistics. Names, email addresses, organisation, wellness and health data are never sent to those services.
6.8 International Transfers
Global Gaming applies written data processing terms with each subprocessor, and Standard Contractual Clauses in their EU and UK forms where the provider offers them. Global Gaming does not assert that any destination benefits from a formal adequacy determination. A transfer impact assessment is pending.
6.9 Retention
Personal data is retained for as long as the account is active and for a limited period afterwards, and longer where law requires it (for example billing records for six years, safeguarding records for seven years). The retention schedule is available on request. Retention periods are applied on account closure and on request; automated enforcement is in development.
6.10 Security
The Platform enforces row-level tenant isolation across all application tables, role-based access control across five roles, encryption in transit and at rest, audit logging of administrative actions, multi-factor authentication on privileged accounts, automated dependency and secret scanning in the build pipeline, and a documented vulnerability management process with defined remediation timeframes.
6.11 Personal Data Breaches
Global Gaming will notify institutional customers within 24 hours of becoming aware of a personal data breach affecting their data, and will support them with any regulator or data-subject notification required by applicable law.
6.12 Your Rights
Subject to applicable law you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent.
Where your Organisation is the Data Controller, raise the request with your Organisation and Global Gaming will support their response. Otherwise contact privacy@globalgaming.gg. We respond within one month.
6.13 Complaints
Contact privacy@globalgaming.gg first. You may also complain to a supervisory authority: in the UK the Information Commissioner's Office, in the EU your national authority, in the UAE the UAE Data Office.
6.14 Legal Framework
This section is written to meet the transparency requirements of the UK GDPR and the Data Protection Act 2018, the EU GDPR, and the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Certain UAE operational timing, penalty and regulator process details depend on Executive Regulations and remain subject to UAE counsel confirmation.
7. Wellness Data Disclaimer
Any wellness-related inputs:
Are self-reported only
Are optional
Are non-medical
Are not diagnostic
The Platform does not:
Diagnose conditions
Recommend treatment
Replace professional medical advice
Organisations remain responsible for participant wellbeing, safeguarding, and escalation procedures.
Further detail is set out in the Wellness & AI Disclaimer, incorporated by reference.
8. AI, Analytics, and Insights
The Platform may provide:
Automated insights
Analytics
Correlations between performance and wellness
Talent identification support
These outputs:
Are indicative only
May be incomplete or inaccurate
Require human interpretation and judgment
No automated decisions with legal or significant effects are made without human involvement.
Global Gaming does not warrant the accuracy or completeness of AI-generated outputs.
9. Acceptable Use
Users must not:
Use the Platform unlawfully
Upload harmful, misleading, or infringing content
Attempt to access data outside their authorised scope
Reverse engineer or interfere with the Platform
We may suspend or terminate access where misuse or security risk is identified.
10. Intellectual Property
Global Gaming retains all rights, title, and interest in:
The Platform
Software
Algorithms
Interfaces
Branding
No ownership rights are transferred to Organisations or users.
Limited, non-exclusive use is granted solely for internal organisational purposes.
11. Third-Party Services
The Platform may integrate with or link to third-party services (e.g. authentication providers).
Global Gaming is not responsible for third-party services or their availability.
12. Suspension and Termination
We may suspend or terminate access:
For breach of these Platform Terms
For security or legal reasons
Upon termination of the Organisation’s agreement
Upon termination, data handling will follow the DPA and agreed retention policies.
13. Disclaimers
The Platform is provided “as is” and “as available”.
To the maximum extent permitted by law, we disclaim all warranties, including:
Fitness for a particular purpose
Non-infringement
Accuracy of insights or analytics
14. Limitation of Liability
To the maximum extent permitted by law:
Global Gaming is not liable for indirect or consequential losses
We are not liable for decisions made by Organisations using the Platform
Total liability under these Platform Terms is limited to fees paid by the Organisation in the preceding 12 months, or £1,000 GBP if no fees have been paid.
15. Governing Law and Jurisdiction
These Platform Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
16. Contact
For Platform-related queries:
admin@globalgaming.gg